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FAQ
  • What is your return policy?
    Items purchased are not returnable. That being said, I want to make sure you are happy. If your order arrives damaged or not as stated, please reach out to me within the first 7 days of receipt so that we can figure out a good solution! If there is damage to the package, please provide photos so I can submit claims to the delivery service. The best way to contact me regarding concerns is to email me at lacey@rebelunicorncrafts.com
  • When will I receive my items that I purchased
    Items in my shop unless other wise stated are ready to be shipped. I typically process orders within 1-2 business days and use 5-7 day shipping. Most of the time items are received within 7 business days of your order, but sometimes delays in transit happen.
  • Wholesale
    Interested in purchasing any of my items wholesale, or having me wholesale your items? Please reach out to me at lacey@rebelunicorncrafts.com
  • Interested in a partnership?
    I only consider partnerships or collaborations that make sense for my brand and audience. If you think you have something that might fit this please reach out to me at lacey@rebelunicorncrafts.com
  • Can I use your video or license it?
    In general no. I am not interested in most licensing or re-posting options for my videos by sites or accounts that just compile other's videos. I find that most of the time these accounts do not give artist's proper credit and it can be deceiving. This does have a few exceptions: If you're a school teacher and want to use my videos for your classes, of course you can! If you have a supportive art community/ or are an individual trying to share your genuine experience with trying out activities or desire to try activities, of course you're welcome to share! You are a super cool show or opportunity where we could collaborate, then I'd love to hear more. I just ask in these scenarios that you credit my video, or if posted virtually make it clickable back to me. If you have any questions please reach out to me at lacey@rebelunicorncrafts.com.
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